GUARANTEE

The Overture 300% Guarantee

Overture values your business and understands the importance of your imprinted promotional products being produced exactly as you ordered them - on time - and at the best value. That's why we provide the Overture 300% Guarantee on every promotional item we produce for you! We guarantee you are 100% satisfied with your order; that you receive the best price for the product 100% of the time; and the promotional items we provide are 100% guaranteed for material and workmanship.

100% Client Satisfaction Guarantee

Overture guarantees 100% customer satisfaction - period. To ensure this standard is met, Overture offers only premium imprinted promotional products, trade show give aways, corporate apparel, promotional pens, logo products, corporate gifts, awards or electronics. If you are not completely satisfied with your promotional product purchase we will replace, credit, or refund your order*. Contact your Overture Customer Service Representative within 30 days of your purchase?s arrival.

100% Guaranteed Lowest Price

We also guarantee that we provide you with the lowest cost on our promotional items. If you find a current lower published price within 30 days of your purchase, we will refund you the difference. Simply fax us verification of the competitive price to 847/680-0114 or email us the web page verification.

100% Quality Guarantee

All products sold by Overture are fully guaranteed for material and workmanship. Please note: you are encouraged to take the opportunity to review a sample of the actual product before you order a bulk quantity. These samples are representative in nature; in certain instances there may be slight variations in the product you received. These variations are always minor and can vary in exact product color, die-lots for apparel, but this is rarely is a problem. All imprints are guaranteed to match the specifications detailed on your order confirmation, which you are required to approve.

Plus, Overture also provides you with FREE graphics services; no setup charges on exact re-orders; and FREE proofs.

* Refunds may require merchandise return.